Ongar Bridge Motor Company Limited
Motor Industry Code of Practice
Motor Industry Code of Practice for New Cars
Ongar Bridge subscribes to the Office of Fair Trading Approved Motor Industry Code of Practice for New & Used Cars and as such we are confirming promises made in the provision of new & used cars and the cover provided by our manufacturer's warranty. This consumer code sets out standards which we comply with regarding:
•Advertising
•New Cars sales
•Car Manufacturer's Warranties
•Availability of replacement parts
•Complaints Handling
Motor Industry Code of Practice for Service and Repair
Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. All garages that subscribe to the Code have committed to:
•honest and fair services
•open and transparent pricing
•completing work as agreed
•invoices that match quoted prices
•competent and conscientious staff
•a straightforward, swift complaints procedure
